Member FAQs

Currently, it is not possible to upgrade from one plan to another. However, you may cancel your existing plan and then subscribe to a new plan.

Welcome aboard! Now that you're officially a member, Check out the Chicago Movie Club calendar. Register for the next virtual tour, program, or mini course. Try your hand at this week's One-Shot Wednesday. Sign up for a walking tour. Download the free mobile app: Spaces for iPhone or Spaces for Android.

To purchase plans and use their benefits, yes, you must create an account. At checkout, you'll be asked to create a secure account with Chicago Movie Tours. You may do this via an email address or your Google or Facebook account. Through your new account with Chicago Movie Tours, you will receive all discounts and goodies for which you signed up! Also, should you choose to use our mobile app for iPhone or for Android, your account will notify you of new posts, events, Bonus Features, etc.

It sure is! And it includes a free mobile app called Spaces that you can download here: Download Spaces: iPhone Download Spaces: Android

No, they are not.

Currently, it is not possible to pause and unpause (or resume) a membership plan. You may cancel your existing plan and then resubscribe when you are ready.

Send an email to info@chicagomovietours.com, and we'll respond within 24 hours!

Head over to our Chicago Movie Club membership page, and pick a plan (or a Chicago movie reference) that's right for you!

Once paid, membership fees cannot be refunded. But you may cancel a membership plan at any time.

Yes! Get to know our services and content with a 7-day free trial of our Home Alone plan. When your free trial is over, your first billing period begins. You may cancel the Home Alone plan at any time. If you cancel during the trial period, you can continue to enjoy plan benefits until the free trial ends.

Chicago Movie Tours is unlike any other Chicago-area tour company in its content, expertise, and mission to help you discover Chicago through film. With that in mind, here are a few reasons you should join our club: You will discover something new about Chicago and film, guaranteed. Yes, guaranteed. You can tour Chicago from anywhere with our virtual tours, all filmed in HD. You will learn from a tour guide with 20+ years of experience teaching and researching the movies. You will save money. For example, The Chicago Way members receive 40% discounts on walking tours. You can engage with a community of like-minded movie fans through the Chicago Movie Club.

All membership subscriptions automatically renew monthly. Your plan's renewal date is defined by the date you purchased the plan.

Your account on Chicago Movie Tours is private. In the members section, you may manage your profile, update your personal details, and set notifications. Nobody else, including other site members, can see each other's private pages.

You may cancel your subscription through your personal My Memberships page: Log in to our site via the navigation bar above. Click your member profile. Click My Memberships in the drop-down menu. Click the More Actions arrow next to your plan. Click Cancel Subscription. Click Yes, Cancel to confirm.

Yes! Live virtual events will be recorded. Review our plans for your accessibility to replays.

Mini courses last 10-45 minutes. They may be live or prerecorded. Either way, mini courses are included for free with both membership plans. Online courses, when offered, may run from 1+ hour to several weeks. They may be live, prerecorded, or a mixture of both.

Most of our virtual events take place on Tuesdays, beginning at 7:00 PM (CT). If you have the Home Alone plan or The Chicago Way plan and cannot attend a virtual event, you can watch the replay when it's posted!

Yes, members need to register for all virtual events to reserve their spot and receive any private meeting links via Zoom, YouTube, etc.

After you register for a live virtual event, you will receive an email confirmation that includes a link to join the event. The link will either direct you to Facebook Live, YouTube, or Zoom.

We offer 1 free virtual event per month. All members have access to its replay.

Members with the Home Alone plan or The Chicago Way plan may attend all virtual events free. They may also access on-demand replays of all virtual events. We offer 1 free virtual event per month. All members have access to its replay.

On the event page, click Register. Above the registration section, you'll see a box like this: If you are not already logged in, click "Log In" next to the "Get a membership" button. When you are logged in, a checkmark will be present next to your plan in the box. In the registration section under Quantity, add +1, and checkout. The price should zero out if you are logged in. That's it! Your membership discount is applied!

Watch replays on the Virtual Replays section of our website. Reminder: you must be signed in to watch.

On the event page, click Register. Above the registration section, you'll see a box like this: If you are not already logged in, click "Log In" next to the "Get a membership" button. When you are logged in, a checkmark will be present next to your plan in the box. In the registration section under Quantity, add +1, and checkout. The price should zero out if you are logged in. That's it! Your membership discount is applied! NOTE: Walking tour discounts currently apply to The Chicago Way members only.

Yes, to secure your spot and receive important tour information via email, members need to register for all walking tours.

At this time, members in The Chicago Way plan receive a 40% discount on 1 walking tour ticket.

Yes, absolutely! Head over to Private Tours and tell us more about which in-person walking tour you're interested in booking for yourself or your group. At this time, members do not receive discounts on private walking tours.

Most of our walking tours take place on weekends, but a few may be offered during the week. Check out the Chicago Movie Club calendar to see which walking tour dates best fit your schedule.

You may access Chicago Movie Club on a free mobile app called Spaces: Download Spaces for iPhone Download Spaces for Android

Within the app, you may choose to receive notifications to be alerted of new activity: Click the 3 dots in the upper right-hand corner of the app. Click Manage Notifications, and adjust accordingly.

Follow these steps to set up your mobile app: Open Spaces. Tap the More Actions icon at the top right of your site list. Tap Join with invite code. Enter or paste GOH1FH under Got an Invite Code? Tap Join. Sign in to the mobile app via Google, Facebook, Apple, or your email address. Note: The mobile app is currently supported on Google Chrome and Safari.

Click Log In on our navigation bar to access the screen like the one below. Log in with your email, or use your social media info.

You may reset your password by clicking on the Forgot password? link at the bottom of the Members Area login screen.

If you have technical problems, please email info@chicagomovietours.com or text 312-685-1190.

Online courses with Chicago Movie Tours may vary in length and, thus, in price. For example, a 3-week course will cost less than a 5-week course. Check the Enroll Now section for the cost of this specific course.

Find the login bar at either in the header or footer of Chicago Movie Tours, and sign in. You may log in through email or your Google or Facebook account.

Yes, in order to access the course content, you will need an account. At checkout, you'll be asked to create an account with Chicago Movie Tours. You may do this through email or your Google or Facebook account.

It's okay! You will have access to the recorded live sessions to watch at your leisure.

Yes, live class sessions will be recorded.

Live online course sessions require a stable internet connection, access to Zoom, a PDF reader, and a web browser like Chrome or Safari.

Yes, live sessions for this course meet Sundays from roughly 4-4:45 PM (CT).

Yes. This course needs at least 10 students to make. In the event we must cancel because of low enrollment, we will notify you via email and then refund you in full.

If you have technical problems, please email info@chicagomovietours.com or text 312-685-1190. NOTE: if an online session has begun, we will likely not be able to respond to your issue. If possible, log in a bit early to avoid any technical problems. Thank you!

When new content is posted, members automatically receive an email or a notification (if you have notifications set up).

When cancelling a registration for a course 5 days or more before the course start date, a full refund will be issued in the same form of payment the registration was received. No refunds are granted less than 5 days before the course start date. Request for cancellations must be submitted in writing to info@chicagomovietours.com. Chicago Movie Tours reserves the right to cancel or postpone any course due to unforeseen circumstances. In the unlikely event that we must cancel or postpone this course, your registration fee will be fully refunded.

It sure is! And it includes a free mobile app called Spaces that you can download here: Download Spaces: iPhone Download Spaces: Android

To name a few: engaging slideshows, downloadable PDFs, polls, discussion boards, whiteboards, and interactive chat rooms.

Course materials will be accessible through the member account you create with Chicago Movie Tours. NOTE: After you enroll in the course, you will receive an email with instructions for accessing your account and other class information. Keep an eye on your inbox!

Easy! Scroll down the page to the Enroll Now section, and click Enroll. At checkout, you'll be asked to create an account with Chicago Movie Tours. You may do this through email or your Google or Facebook account.

Roughly 45 minutes/week.